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Hearthstack Reviews

hearthstack.example.com

Hearthstack is a fully managed host aimed at non-technical community owners: their staff handle migrations, modpack updates, offsite backups and config changes on request, with a Discord bot wired into the ticket system. Onboarding includes a call and a test restore before you go live. Prices sit well above self-service hosts and root-level access is not offered on any plan.

Game Server Hosting

3.6Average

6 reviews

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Recent Reviews

Rated 4 out of 5.

4

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Game Server Hosting

25 Jul 2026

The support is the entire reason to be here

A human on Discord within ten minutes every single time, including a Sunday morning when our proxy fell over. They explain what they did afterwards instead of silently closing the ticket. The hardware is mid-tier and I know it - I'm paying for the people, and I'd make that trade again.

ANAN

Ana Sokolova

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Rated 4.2 out of 5.

4.2

Game Server Hosting

26 Jun 2026

They moved four years of world data and I didn't touch a thing

Handed over the SFTP details for the old host and they did the entire migration overnight, including plugin configs and the permissions database, which I had been putting off for months. We tested it together on a call before the DNS switch. For a community that is mostly not technical this is worth the premium on its own.

GRGR

Grace Okonkwo

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Rated 4 out of 5.

4

Game Server Hosting

8 May 2026

Good baby-sitting, average hardware

The managed part is genuinely managed. Modpack updates happen without me, backups are offsite and they've proven a restore twice, and they will write a config change for you if you ask nicely. The raw performance is fine but nothing special; our 80-player modded server sits at 17-18 TPS at peak and they insist that's normal for the pack. I'd pay more for a heavier CPU option if they offered one.

OLOL

Ollie Barnes

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Rated 3 out of 5.

3

Game Server Hosting

23 Mar 2026

TPS problems took far too long to take seriously

We reported chunk-loading lag on our 1.20 pack in March and got three rounds of 'have you tried reducing view distance' before anyone actually profiled the server. It was one broken mod, and they fixed it properly once they looked, but that was two weeks of a very grumpy Discord and a lot of me defending them to my own players.

DADA

Daniel Reyes

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Rated 2.8 out of 5.

2.8

Game Server Hosting

5 Mar 2026

Managed means you aren't allowed to fix it yourself

Pleasant people, but there is no root, no container shell, and every small change becomes a ticket. I waited three days for a plugin version bump that would have taken me four minutes. If you want to actually operate your server this is simply the wrong shape of product, and the sales page doesn't make that clear enough.

PRPR

Priya Raman

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3.6

Tick Rate & Performance3.3/5

DDoS Protection4/5

Mod & Plugin Support3.7/5

Control Panel & Tooling3.2/5

Support Responsiveness4/5

All Reviews

Showing 1–6 of 6 reviews

3.6Average

6 reviews

Rated 4 out of 5.

Game Server Hosting

The support is the entire reason to be here

A human on Discord within ten minutes every single time, including a Sunday morning when our proxy fell over. They explain what they did afterwards instead of silently closing the ticket. The hardware is mid-tier and I know it - I'm paying for the people, and I'd make that trade again.

ANAN

Ana Sokolova25 Jul 2026

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Rated 4.2 out of 5.

Rated 4 out of 5.

Rated 3 out of 5.

Rated 2.8 out of 5.

Rated 3.8 out of 5.

Game Server Hosting

They moved four years of world data and I didn't touch a thing

Handed over the SFTP details for the old host and they did the entire migration overnight, including plugin configs and the permissions database, which I had been putting off for months. We tested it together on a call before the DNS switch. For a community that is mostly not technical this is worth the premium on its own.

GRGR

Grace Okonkwo26 Jun 2026

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Game Server Hosting

Good baby-sitting, average hardware

The managed part is genuinely managed. Modpack updates happen without me, backups are offsite and they've proven a restore twice, and they will write a config change for you if you ask nicely. The raw performance is fine but nothing special; our 80-player modded server sits at 17-18 TPS at peak and they insist that's normal for the pack. I'd pay more for a heavier CPU option if they offered one.

OLOL

Ollie Barnes8 May 2026

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Game Server Hosting

TPS problems took far too long to take seriously

We reported chunk-loading lag on our 1.20 pack in March and got three rounds of 'have you tried reducing view distance' before anyone actually profiled the server. It was one broken mod, and they fixed it properly once they looked, but that was two weeks of a very grumpy Discord and a lot of me defending them to my own players.

DADA

Daniel Reyes23 Mar 2026

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Game Server Hosting

Managed means you aren't allowed to fix it yourself

Pleasant people, but there is no root, no container shell, and every small change becomes a ticket. I waited three days for a plugin version bump that would have taken me four minutes. If you want to actually operate your server this is simply the wrong shape of product, and the sales page doesn't make that clear enough.

PRPR

Priya Raman5 Mar 2026

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Game Server Hosting

Steady, unexciting, exactly what I wanted

Two years and no incident I had to be awake for. The panel is dated and the file manager crawls on a big world, but they have never missed a restore request. Renewal went up 8% last year with proper notice, which is fair enough.

YUYU

Yusuf Demir12 Nov 2025

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